Delivery Information for UK Mainland Customers

International and Offshore Island customers, please visit our International customers page for more information on our delivery services.

Where do you deliver to in the UK?
We deliver all over mainland UK, including mainland Scotland.
Offshore islands such as Jersey and Guernsey, Northern Ireland and the Scottish Islands are excluded from our UK delivery service but are included through our international delivery service.

What delivery services do you offer in the UK?
Unless you have requested a later date, all UK mainland orders are delivered within a maximum 3 working days. You will be notified by email upon dispatch of your order. Unless we inform you otherwise, once dispatched your order will be delivered the next working day. This excludes conditions that are beyond our control.

Orders must be placed before 1pm Monday - Friday to guarantee same day dispatch of UK Next Working Day orders.

Delivery Service	For Orders Under £150 (ex VAT)	For Orders Over £150 (ex VAT)
3 Working Days	£8.00	£0.00
Next Working Day	£12.00	£5.00
Next Working Day Before 12pm	£14.00	£7.00
Saturday Delivery	£22.00	£15.00

What if I’m not in?
If there is no one available to sign for your order, a second delivery attempt will be made the next working day. If there is still no one available to sign for your order, our couriers may attempt to contact you to arrange delivery. Orders that are undeliverable, e.g. because the address is incorrect or there has been no one available to sign for the order, will be returned to us. Orders returned as undeliverable will be charged at the outbound rate before being resent or refunded. If orders are to be resent, an additional delivery charge will apply.

Can I collect from you?
Sadly, it is not possible to collect from us unless your order collection is arranged to be collected by a verified shipping agent (for overseas customers only).

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If you have any additional queries regarding our delivery service, please email us at [email protected]