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Before contacting us, see if some of our Frequently Asked Questions can help!

Our contact details are below this FAQ section.

We do not currently provide any price lists or product data feeds. The only way to view and purchase our range is online.
    Document of Conformity:
  • This can be provided from the manufacturer for a product that you have purchased from us, but will strictly only be provided to customers with a minimum account spend of £800.00.
  • Please note that the Documents of Conformity provided will meet legal requirements. Sadly we are unable to amend these documents to meet any additional specific or special requirements set out by third parties. More infornation

  • Authorisation Letter:
  • We are unable to provide authorisation letters from manufacturers. However, we can provide a letter from us stating that we have supplied the product for resale and that you have authorisation from us to re-sell the product. The letter will strictly only be provided to customers with a minimum account spend of £800.00.

  • We do not provide any services to help sellers with third-party approval such as Amazon/eBay.
    Please check that this satisfies the criteria you require before purchasing the product from us.
Yes! Please read instructions below.

How to place your order for dispatch to an Amazon Fulfilment Centre:
The following will need to be completed for all orders that you place with us that you would like delivered to an Amazon Fulfilment Centre

  1. Follow the usual process for placing an order with us online.
  2. At the checkout, add "Amazon Labels Required" in the Special Instructions for NDA field.
  3. Ensure the correct Amazon Fulfilment Centre address is selected as the delivery address and complete your order.
  4. Email your Amazon labels to sales@nda-toys.com so that our warehouse can attach them to your delivery boxes. If your order contains multiple items and it is a requirement that specific labels are attached to specific boxes, you will need to notify us in the email with your labels.
Note: We process and dispatch all orders as quickly as possible, therefore it is important that all the steps are followed for each order. We do not take any responsibility for orders dispatched without Amazon labels attached if we are not informed of the requirement when placing your order.
Unfortunatley it is not currently possible to pre-order stock.
No. To maintain fairness for all our customers, we do not split packs or amend assortments. All items are sold in the assortment that we receive them from manufacturers.
We get many requests from suppliers wanting to work with us, and sadly we do not answer them all individually. Please feel free to send details of your company or range to sales@nda-toys.com. If we have an interest or would like more details we will contact you.
We do not offer any discounts for bulk or large orders. We always offer our best price to all of our customers and this is the price online.
Yes. It is possible to place orders on a pro-forma basis and make payments by bank transfer. The feature will need to be activated on your account before you are able to use it. Please email us at sales@nda-toys.com with your company name, postcode and contact number if you would like the feature added to your account.
No. The only methods of payment that we currently accept are debit/credit cards or pro-forma bank transfers.
Sadly we do not have the facilities for viewing products or purchasing from us directly, therefore it is not possible to come to us and shop. The only way to order from NDA Toys is online via our website.
UK customers: Once your order has been dispatched, a Track Your Order link will appear on the My Orders page.

International Customers: We can obtain tracking information from our shippers, however depending on the destination country and time delays this can take a couple of days for the responses to be returned. Once your order has been dispatched, please allow 48 hours before contacting us for tracking information.

Contact us

Sales
sales@nda-toys.com
01708 767 850
Monday to Friday: 9am to 5pm
Customer Services
sales@nda-toys.com
01708 767 850
Monday to Friday: 9am to 5pm
Postal Address
If you prefer, you can write to us at:
13A Bridge Close
Romford
Essex
RM7 0AU